The Future of the Front Office

Free full-day dental front office training in Salt Lake City. Learn AI, communication, and team systems with hands-on sessions.

Date

April 17, 2026

Time

8:30 am

Location

The Kiln, Salt Lake City, UT

Speakers

Laura Nelson
SPEAKERS

Meet Laura Nelson

Laura Nelson is the VP of AI, Training and Development at Mango Voice. She has spent decades coaching dental front office teams on the systems, communication skills, and leadership habits that drive real results. Her approach blends the human side of front office work with the technology reshaping modern dentistry.

AGENDA

How the Day Works

Morning: Keynote education session with Laura Nelson on the frameworks that separate high-performing front offices from average ones.

Afternoon: Focused breakout rotations (~30 min each) with all three sponsors:

Archy logo

Next-gen PMS for scheduling, billing, and patient communication.

Mango Voice

AI-powered call insights, phone skills training, and communication systems.

Reach

Patient growth, reputation management, and revenue cycle tools

Time
Session
8:30 AM
Registration + Breakfast
9:00 AM
Welcome + Opening Remarks
9:15 AM
Keynote: The Future of the Front Office (Laura Nelson)
10:30 AM
Break
10:45 AM
Breakout Rotation 1
11:15 AM
Breakout Rotation 2
11:45 AM
Breakout Rotation 3
12:15 PM
Lunch + Networking
1:00 PM
Afternoon Session / Q&A / Wrap-up
2:00 PM
Event Concludes

Agenda times are estimates. Final schedule TBD.

What to expect

A practical, hands-on training designed to help you level up your front office skills and performance from day one.

Build a high-performing front office team from the ground up

Sharpen phone skills and patient communication

Use AI and automation without losing the human touch

Reduce no-shows and increase case acceptance

Get hands-on with tools from Archy, Mango Voice, and Reach

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Additional details
  • What: The Future of the Front Office
  • When: April 17, 2026
  • Where: The Kiln, Salt Lake City, UT
  • Who it's for: Office Managers, Front Office Teams, Practice Owners, Treatment Coordinators
  • Cost: Free (registration required)
  • Presented by: Archy, Mango Voice, and Reach