How to Get More Patients to Say Yes and Come Back
2 Systems you can use to improve retention and case acceptance
Meet Kelly Schwartz
Kelly founded Schwartz Consulting Group in 1993 and since then has coached over 850 offices in 26 states. His offices have a combined revenue of over $900,000,000 annually while increasing revenues by over 35% year over year. His practices have a combined patient base of over 2 million.
This is achieved by developing a customized training program for each dental office in which they increase profitability, reduce stress, and improve systems by establishing a strong sense of teamwork through goal setting, and accountability.
Meet Matt Brown
Matt Brown is the Co-Founder of Energize Group and co-host of the Dental Unfiltered podcast. He's spent his career helping dental practices across the country turn more treatment plans into accepted care. His framework is built around a single premise: most dentists were trained to diagnose, not to have the conversation that turns a treatment plan into accepted care.
Energize Group's practice clients consistently outperform industry benchmarks on the metrics that matter: $2,910 in restorative work presented per exam (vs. $832 industry average) and 264% patient growth (vs. 41%).
What You'll Learn
- The retention system that keeps patients on the schedule without relying on your front desk to "remember" to follow up
- How to build a case acceptance conversation that doesn't feel like a sales pitch
- The specific point in the patient journey where most practices lose the "yes" — and how to fix it
- A simple way to track recall and reactivation so patients don't quietly fall off your books
- How to align your team around one repeatable process instead of everyone winging it their own way
- What: How to Get More Patients to Say Yes and Come Back with Kelly Schwartz and Matt Brown
- When: Thursday, August 27, 2026 | 6:00 - 9:00 PM
- Where: The Olde Mecklenburg Brewery, Ballantyne: 15025 Bowl Street, Charlotte, NC 28277
- Who it's for: Dentists, practice owners, and treatment coordinators in the Charlotte area
- How much?: Free to attend — Get 2 CE credits
- Apply: Limited. RSVP required.
- Plus-ones: Know a colleague who'd benefit? Forward this invite
- Presented by: Archy and Dentistry Unfiltered
