Great Dental Practices Are Built on Great Communication

Join us for an evening at The Rickhouse at Long Road Distillers in Grand Rapids. The evening opens with dinner and drinks on us, then Brandi Marzolino takes the floor.

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Her session gives dental practice owners and leaders a practical framework for the kind of communication that actually drives results. Not announcements. Not team meetings with an agenda. The kind that creates real buy-in, holds a team together through change, and makes your best people want to grow with you instead of quietly looking for the door.

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Whether you're leading a single office or building toward a group practice model, you'll leave with a repeatable system and the specific language to put to work starting the very next day.

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What You'll Learn

• Identify the communication breakdowns that silently erode culture, retention, and performance before they show up in your numbers or your turnover rate
• Apply a repeatable framework for hard conversations (new hire corrections, demotions, role shifts, change announcements) in a way that maintains trust and momentum
• Enroll your team into change instead of simply informing them, so growth doesn't create resistance, fear, or quiet quitting
• Use the specific language patterns and micro-behaviors that make people feel safe enough to surface problems and perform at their best, rather than manage around issues in silence
• Build a personal communication operating system that scales with you as your organization grows