Now with Archy, you have the ability to send text reminders to patients, enabling them to pay conveniently using their phones. The combination of highly visible texts and the ease of making payments on a phone is a game-changer for practices, helping to improve collection rates.
How Text-to-Pay Works in Archy
Here’s a breakdown of how this text-to-pay integrates into your practice’s workflow:
- Navigate to Collections Report: First, access the collections report in Archy. This report lets you sort patients by their balance and delinquency level, so you can select the patients or groups of patients that you want to send reminder texts to.
- Bulk Text with Personalized Messages: With just a click, you can send hundreds of texts to selected patients with outstanding balances filtered from the collections report. These messages are not generic; each one is personalized with the patient's name and includes a payment link.
- Payment Links with Guest Checkout: The payment links sent via text do more than just redirect patients to Archy’s patient portal. They offer the convenience of Guest Checkout, allowing even non-registered patients to easily pay with their credit cards. For those already onboarded to the portal, they can quickly sign in and use a saved card for payment.