Frequently asked questions

Why should I switch to cloud-based dental software?

There are several reasons why a dental practice may want to switch to cloud-based dental software. Here are a few potential benefits:


  1. Improved accessibility and flexibility: With cloud-based dental software, you can access your practice’s information from anywhere with an internet connection. This means that you and your staff can easily access patient records, schedule appointments, and perform other important tasks, even when you’re not in the office.


  1. Enhanced security: Cloud-based dental software is generally more secure than traditional on-premises software. This is because the data is stored on secure servers, rather than on individual computers, and is often backed up automatically. This can help protect your practice against data loss or other security threats.


  1. Reduced IT costs: When you use cloud-based dental software, you don’t have to worry about maintaining and updating the software on your own. Instead, this is typically handled by the software provider, which can save you time and money.


  1. Automatic updates: With cloud-based dental software, you can take advantage of the latest features and updates without having to install anything on your own. This can help keep your practice running smoothly and efficiently.


Overall, switching to cloud-based dental software can help improve the efficiency and security of your practice, and can save you time and money.

Is the cloud safer than on-premise (physical storage) of dental practice data?

In general, the cloud can be a safer option for storing dental practice data than physical storage. This is because the data is typically stored on secure servers, rather than on individual computers or other physical storage devices.


The servers that are used to store cloud data are typically located in secure data centers, which are designed to protect against unauthorized access and other security threats. The data is also often encrypted, which means that it is converted into a secure code that can only be accessed by authorized users.


In addition, cloud-based data is often backed up automatically, which can help protect against data loss due to technical issues or other unforeseen events. This is not typically the case with physical storage, where the data is at risk of being lost or damaged if the storage device fails or is otherwise compromised.


Overall, the cloud can be a safer option for storing dental practice data, as it can provide enhanced security and protection against data loss.

Where is Archy’s team located?

Archy is a US-based company with ALL full-time employees located in the United States.  Archy’s team members are located in California, Florida, Illinois, Michigan, New York, North Carolina, Tennessee, Texas, and Utah. Archy does not use offshore teams for its development. 

Who are Archy’s partners?

Archy is partnering with companies that have proven themselves in their field.  Payroll is powered by Gusto, insurance claims by DentalXChange, payment processing by Finix, and ePrescription by DoseSpot. The power of Archy is that you never have to leave or log in to those platforms to complete your tasks.